Defensor provides a complete solution for all your commercial fire detection and alarm system needs. Boasting an unrivalled depth of skill and experience, coupled with an emphasis on customer service excellence, Defensor will support your business by protecting people and property, because there is nothing more important than life safety.

Job Description

You’ll play a key role in keeping the business running smoothly, working closely with the wider team and supporting day-to-day operations.

What you’ll be doing:

• Sending worksheets

• Logging new jobs on internal systems

• Ordering materials for upcoming work

• Answering incoming calls and handling enquiries

• Booking work in with clients

• Making follow-up calls to check work has been completed and invoices received

• You will be assisting with the fire maintenance desk

Entry Requirements

• Must be IT Literate

• Maths and English required

• Must be from the Leicester area

• Customer Service experience desirable

• Candidate must be eager to learn and be confident

Training to be Provided

This is where you'll learn the skills that businesses actually run on.

Your apprenticeship training is delivered by Skills for Security, specialists in developing real workplace skills within the fire and security industry.

You’ll complete a Level 3 Business Administration apprenticeship, with training delivered remotely, twice a month - no travel, just focused learning that fits around your job.

What you’ll do as part of the programme:

• Learn how real businesses operate day to day

• Build practical administrative, organisational and communication skills

• Work on tasks and projects linked to your role

• Build evidence from your job to support your learning

• Take part in tutor-led sessions via Microsoft Teams

Your employer supports you on the job. We focus on your training and progression.

Earn. Learn. Build a career that can take you anywhere.

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